ServiceNow Integration Specialist
This specialist is dedicated to connecting ServiceNow with other tools and systems across the enterprise. From HR platforms to monitoring tools and identity providers, they design and maintain reliable, secure, and performant integrations to ensure data flows seamlessly between systems.
Quantity
Typical Candidate Profile
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Look for professionals with 3–6 years of integration experience, ideally including IntegrationHub, MID Server configuration, and scripting for REST/SOAP APIs.
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They should have strong skills in data mapping, transformation logic, and troubleshooting integration issues.
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Experience with systems like Workday, Azure AD, SCCM, Splunk, or SAP is often valuable depending on your architecture.
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This is a role where attention to security and data integrity is critical. They should be familiar with authentication methods (OAuth, Basic Auth, certificates).
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Integration specialists often work closely with architecture and infrastructure teams — strong collaboration skills are key.
Expected Deliverables
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IntegrationHub spokes and flows
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API configurations and connectors
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Real-time and batch data sync processes
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Security policies for integrations
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System monitoring and failure recovery processes